Onboarding dairy farm employees: New research published!

The Cornell Ag Workforce Development team collaborated with the Ag Workforce Development Council, NEDPA, NYCAMH, agribusiness, and CCE to carry out a project to help dairy farms develop better new employee onboarding programs for their farms. The project was funded in part by NY Farm Viability Institute. We were able to work with 36 farms across the state to improve onboarding practices, in spite of challenges from the COVID-19 pandemic. We collected complete data about project results from 17 farms and were able to evaluate the effects of our onboarding development project. The results of our findings were recently published in the Journal of Dairy Science for sharing throughout the U.S. and globally. Thanks so much to our participating farms!

Our full research article is available here: Onboarding dairy farm employees: Improving the new employee experience. For convenience, I’ve copied the article abstract below:

The first days and weeks on the job set the course for a new dairy farm employee. This project involved an educational intervention to increase the use of new employee onboarding practices in dairy farms and analyzed the resulting effects on (1) levels of onboarding practice use, (2) manager perceptions of employee performance, (3) manager satisfaction with the onboarding program, (4) manager concerns about compliance with state and federal employment regulations, and (5) employee turnover. Onboarding advisors (educators and consultants) provided templates, examples, and intensive facilitation directly with farm managers to learn and adopt onboarding practices. A total of 36 dairy farms participated in the onboarding project, and 17 provided a complete set of data from before and after the intervention and were included in this analysis. Dairy managers’ self-reported data indicated statistically significant increases, measured on a 4-point scale, in their levels of onboarding practice use after the intervention for compliance (increase from 2.47 to 3.24) and clarity (increase from 2.53 to 3.24). Of 23 recommended onboarding practices, dairy managers reported tripling their adoption of mission statements, first-day safety training, and sharing job descriptions, whereas adoption of 5 other practices more than doubled. Managers’ satisfaction with their onboarding program significantly increased, going from a mean of 2.65 before the intervention to 5.06 afterward on a 7-point scale. Dairy farm managers reported they were more concerned about their compliance with federal and state employment regulations after participating in the onboarding project, possibly due to increased awareness and rapidly changing regulations. Finally, of the 11 farms that reported complete employee turnover information, an encouraging decline in turnover was observed from before (44%) to after the intervention (28%), but the result was not statistically significant. Our findings demonstrate that, according to self-report, an educational intervention providing templates, resources, and access to professionals with human resource management (HRM) skills was effective in helping farms improve onboarding and increase adoption of specific HRM practices.

We’re planning to refresh and update the onboarding project and enroll some new New York farms during the summer of 2025. Please reach out to us if you are interested in participating, it can be farms of any type who are interested in improving your new employee onboarding program.


By Richard Stup, Cornell University. Permission granted to repost, quote, and reprint with author attribution.
The post Onboarding dairy farm employees: New research published! appeared in The Ag Workforce Journal.

Spanish & English Training for Farm Supervisors, Trainers, and Managers

Growing Great People: Training Skills for Dairy Farmers

Become an Effective On-The-Job Trainer

These trainings are supported by a grant from the New York Farm Viability Institute.

The performance triad with training, feedback and expectationsCornell Ag Workforce Development and the South Central NY Dairy, Livestock and Field Crops team are offering a series of hands-on regional training workshops from 1:00 to 4:00 PM at two locations on August 23 and 24.

Growing Great People: Training Skills for Dairy Farmers” will take place from 1 pm to 4 pm on August 23 in Scipio Center and from 1 pm to 4 pm on August 24 in Homer. The same workshop will be offered both days, so choose the date and location that work best for you. We encourage farms to send multiple employees. Anyone who is involved in training other employees can benefit from the workshop!

Presenters Dr. Richard Stup from Cornell Agricultural Workforce Development and Dr. Kaitlyn Lutz from the CCE NWNY Team will deliver the training in English and Spanish. Participants will learn skills to plan and conduct effective trainings for dairy workers and immediately put them to practice during the workshop through hands-on activities. All attendees will receive a bilingual, illustrated handbook to take home.

Cost is $20 per person and includes lunch. Bring a standard operating procedure (SOP) from your farm. Register online at nwnyteam.cce.cornell.edu/events.php or call Donette Griffith at: 607-391-2662.

DATE AND LOCATIONS

1:00 to 4:00 PM | AUG 23, 2022
Sunnyside Dairy
2243 Indian Field Rd
Scipio Center, NY

1:00 to 4:00 PM | AUG 24, 2022
New Hope View Farm
5937 US Route 11
Homer, NY

Effective trainings contribute to success of employees and the farm business. With training employees learn how to best complete their task and why it is important to the farm’s success. When employees have the knowledge, skills, and attitudes needed to do the job right, it saves time and avoids problems. With good training, staff feel important and involved, which keeps them engaged and reduces employee turnover.

The webinar trainings will overview the learning system of:

TELL: Describe the procedure and why it is important

SHOWDemonstrate the procedure and emphasize key points

DO: Allow the learner to try and answer any questions

REVIEW: Are the steps in the procedure done correctly?

After the webinar trainings you will be able to:

  1. Plan for organized and effective trainings
  2. Train in a way that works for most people
  3. Measure and follow up to make sure learning happened

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Onboarding: Don’t Underestimate Kindness 

by Libby Eiholzer, Dairy Technical Services Specialist at Cargill; and Richard Stup, Cornell Agricultural Workforce Development

Kindness can go a long way when it comes to onboarding new employees. Bringing cookies on the employee’s first day of work or taking a photo to add to the farm employee bulletin board can help make the employee feel like they belong and that others want them to be there. Use this space to commemorate employees work anniversaries. This promotes the dedication of your farm team and drives a sense of pride. 

Don’t underestimate the value of showing people respect and courtesy by calling them by their names. Ensure that your farm team is acquainted with the new employee and familiar with their name. This helps avoid the tendency to refer to new employees as “the new guy/girl”. After two months, he may still be the newest guy, but everyone should be able to remember his name long before then! 

Consider implementing a “kudos board” for employees to share compliments and appreciation for other members of the team. Share a “kudo” on the board for new employees welcoming them to the team expressing your excitement to have them joining your farm family.  


This article is part of the Onboarding Project supported by the New York Farm Viability Institute.

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