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Developing the people who feed the world.

Performance Management

Successful businesses must find ways to get consistent, strong performance from every employee in the team. Here are the three essential practices for managing performance: SOPs, training, and feedback.

Standard Operating Procedures (SOPs)

SOPs are tools to clarify performance expectations and help ensure that tasks are performed consistently. The SOP Writing Guide leads you step by step to develop effective procedures for your operation.


Helping employees to develop knowledge and skills they need to perform at higher levels.

Performance Feedback and Incentives

Performance feedback is critical business communication to keep employees motivated, on track, and constantly improving performance. The SCORE Feedback model provides a method for giving feedback and helps supervisors develop the feedback habit. Check out this publication titled “Performance Feedback, Monitoring, and Incentives.

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